Terms & Conditions

Welcome to Aerogel Sleep. The company website www.aerogelsleep.com is designed to be both a service and source of information for our valued customers.

Terms & Conditions are specified below and are modified from time to time by the Company without notice.

All changes shall be deemed effective immediately.

By using the Website, you agree to be bound by the following terms and conditions. Please review carefully.

Returns process

Please write to Contact@aerogelsleep.com within 100 calendar days from the date of purchase to request a return and specify the reasons for returns. We will contact you for further information.

100 Nights Trial

The company offers a 100-night trial for the Aerogel Sleep fusion mattress sold on the website. If a customer is not satisfied with the mattress, he or she should contact customer service within 100 calendar days from the date of purchase. The company will pay for the return shipping cost, provided the mattress is returned from the original delivery destination. If the mattress is returned from a different location, the customer will bear the shipping charge. Company reserves the right to change or withdraw the 100-night trial program at any time.

Exceptions to Company return and warranty policies (Warranty & 100-Nights Trial)

  • Products damaged after customer usage, misused products or tampered products will not be eligible for returns. Eligibility will be determined by the Company.
  • Any damage or defect not covered under the manufacturer's warranty.
  • Warranty and return requests without the original invoice with the company’s seal and signature.

Shipping & Transportation

The company takes exceptional care to pack and ship the products in a safe manner. The sale is complete once the goods are shipped to the customer. If the goods are delivered in damaged condition, the customer must inform the company immediately. Customer care will be in touch for further information. Please write to contact@aerogelsleep.com 

Applicable Law

All sales, interactions, terms & conditions, shall be governed and interpreted and construed in accordance with the laws of India. Specific disputes with the company shall be subject to the courts and authorities located in Delhi, India. You agree to comply with all applicable laws regarding the use of this Website and agree that all information provided to us by you is accurate. You agree to indemnify, defend and hold the Company and our partners, employees, and affiliates, harmless from, any liability, loss, claim and expense, including reasonable attorney's fees, related to or arising from your violation of the terms and conditions of this Agreement, the Company’s Privacy Policy, or use of the Website. All policies herein are subject to immediate change without notice, at the discretion of the company. The Company may terminate this Agreement at any time, with or without notice, for any reason. If any provision of this Agreement is deemed to be unenforceable or invalid, that provision shall be limited to elimination so that this Agreement will otherwise remain binding in full force and effect.