Should you want to return our AerogelSleep product, simply contact our Support staff who will help organise a pick up. Aerogelsleep covers any shipping costs involved with the return of item. Please note all collections are during business hours. If you cannot be home for pickup, you can leave your product in a safe, undercover location along with the completed pickup form and we will collect it. All failed pickup attempts will be charged to the purchaser at the full price
Aerogelsleep has never and will never re-sell a product which has been returned to us.