Our high loft pillows range from 6"- 7" in thickness, while our low loft pillows range from 4"-5" in thickness.
Plush means that it is softer than average, and you will sink into the pillow or mattress topper a little more.
We do not require warranty registration at this time.
Please send a picture of the problem as well as a copy of your order receipt to make a warranty claim.
We accept returns within 30 days if the product has not been used or taken out of its original packaging.